FAQ





DELIVERY

Each teepee is made to order and will be ready for shipment 3-6 weeks after your order. Once your Teepee is complete and is ready to send, you will recieve an email that it has shipped and should get to you within 3-7 business days. Shipping may be longer for out of country orders.

 

RETURNS

Because of the bespoke nature of our product we cannot accept returns. Although we are confident that our goods will arrive in perfect condition, you are however required to notify us within 2 days of receipt of any defects, or damage that you may notice.

Although it might be tempting to store your goods away until needed for Birthday/Christmas etc; we ask that you inspect your goods on receipt to ensure that you are completely satisfied with your product.



SAFETY & CARE

Spot clean only is recommended. 

Teepees can be enjoyed outdoors however, they should not be left out in the weather. Please be aware that timber poles may contain splinters.

All teepees carry a KEEP AWAY FROM FIRE warning.

We believe that all children have a right to play, especially imaginative play and whilst our teepees have been designed with safety in mind, it is recommended that children under the age of 3 are supervised during play at all times. Trims with wooden beads or other small parts are not recommended for children under 3 years of age. 



PRIVACY

Woodland Wovens is committed to protecting our customers privacy and as such all information is considered confidential and will not be sold or shared to third parties.

Should you wish to share your photo using social media, all photos tagged or shared with the #woodlandwovens will give us permission to share and credit.

Find us on Facebook or Instagram @Woodlandwovens



Any order from a customer for Woodland Wovens Teepee is deemed to constitute acceptance of the above terms and conditions. We reserve the right to update our Terms and Conditions and content on our website without any prior notice